Core concepts
Clinics, roles, patient records, and the ideas behind temetro.
A few concepts come up everywhere in temetro. Five minutes here makes the rest of the docs much easier to follow.
Clinics and roles
Everything in temetro happens inside a clinic, and what you can do there depends on your role.
Clinics
A clinic is a private workspace. Everything in temetro — patients, appointments, prescriptions, tasks, messages, the activity log — belongs to exactly one clinic, and only that clinic's members can see it.
- When you sign up, onboarding asks you to create a clinic (you become its owner) or accept an invitation to an existing one.
- You can belong to several clinics and switch between them with the clinic switcher in the sidebar. Whatever you do happens in the currently active clinic.
Roles
Every member of a clinic has a role that controls what they can see and do:
| Role | In short |
|---|---|
| Owner | Created the clinic; full control, including clinic settings. |
| Admin | Manages members, invitations, and settings; full access to records. |
| Doctor | Full clinical work: patients, appointments, prescriptions, tasks. |
| Reception | Front-desk work: scheduling and patient demographics — no clinical details like medications or labs. |
| Pharmacy | Dispensing: reviews the prescription queue and marks courses completed — cannot prescribe or delete. |
| Lab | Laboratory work: its own task queue, plus submitting analysis results to patient records. |
| Member | General clinical staff; similar to doctor for day-to-day records. |
The full permission matrix is in Roles & permissions.
Patients and file numbers
Every patient has a file number (also called an MRN — medical record number) that is
unique within your clinic. It's the fastest way to pull up a chart: type
/patient 1042 (or just /1042) in the chat and the record cards appear.
A patient record holds demographics, alerts, vitals (with trend charts), and five lists: allergies, medications, problems, labs, and encounters (visit history). Each patient also has a primary provider — the clinician responsible for their care — and a patient can be transferred from one provider to another.
Chat-first workflow
temetro's home screen is a chat, not a dashboard. The idea: you shouldn't have to remember where things live in a menu — you ask, and temetro brings the information to you as record cards you can open, read, and edit.
Current status
Today the chat reliably handles commands like /patient <fileNumber>. Free-form
questions ("show me Mrs. Hassan's latest labs") get a placeholder reply — the real AI
model isn't connected yet. See the roadmap.
Patient-owned records (the vision)
The long-term goal that sets temetro apart: a patient's record shouldn't have to live only in the doctor's database.
How it will work
- The record can be stored on the patient's own device.
- When a clinician adds or changes data, the change is cryptographically signed — similar to how a blockchain transaction is signed.
- The change is pending until the patient approves it in a companion app. Until then it cannot be silently modified.
- temetro can also read existing clinic databases and present them in the same card UI, so clinics don't have to switch everything at once.
Where things stand
Not built yet
The signing flow, patient-owned storage, and the companion app are design goals, not shipped features. Today temetro stores records in your clinic's own database, with a full activity log of every change.