Messages
Real-time chat between members of your clinic.
The Messages page is a private, real-time chat for your clinic's staff — direct messages and group conversations, delivered instantly.
Messaging your team
Starting a conversation
- Open Messages and click New conversation.
- Pick one or more clinic members. Choosing one person starts a direct message (if you already have a DM with them, temetro reopens it instead of creating a duplicate). Choosing several creates a group, which you can name.
- Type and send. Messages arrive for the other person immediately — no refresh needed.
Staying on top of things
- Unread badges on conversations show exactly how many new messages are waiting; opening a conversation marks it read. The Unread filter narrows the inbox to just those conversations.
- In a thread, messages are grouped by day (Today / Yesterday / date) and consecutive messages from the same person are bundled together, so long conversations stay easy to scan.
- Notifications appear in the app when you receive a message while looking at another page.
Clinic-only
Conversations stay within the active clinic, and only the participants of a conversation can read it — messaging is not visible to admins or anyone else.