Patient Portal
A simple self-service screen where patients book visits and check on results.
The Patient Portal is a self-service screen for your patients — think of an iPad in the waiting room that people can use on their own. There's no login and no menus: just two big buttons, large text, and a calm flow anyone can follow without help from staff.
Setting it up
Open the portal in a browser at this address, replacing your-clinic with your clinic's
short name (its web address name, shown in your clinic settings):
/portal/your-clinicLeave that page open on the device you want patients to use. It shows your clinic's name and the two choices below. (For the technical details behind it, see the Patient Portal API.)
Share it with patients
Under Settings → Signing → Patient Portal you can open the portal, copy its link to send to patients, or show a QR code. A patient who scans the QR with their phone camera lands on the web portal; a patient using the Temetro wallet app scans the same code to open a native booking screen inside the app.
What a patient can do
Book a visit
The patient taps Book an appointment and tells the portal who they are:
- Already a patient? They enter their name and file number (the number your clinic gave them).
- New here? They tap New patient and enter their name, sex, and age. The portal creates a basic file for them on the spot and gives them a file number — no staff needed.
Then they choose a doctor, a day, and one of that doctor's free times — slots that are already booked are shown crossed out so two people can't get the same one. (If two patients race for the same slot, the second is turned away.) Once they confirm, the visit shows up on your clinic's Appointments page like any other booking.
Check on results
The patient taps View my results and enters their name and file number. They'll see their upcoming appointments and whether their results are ready — but never the actual numbers. The portal simply tells them results are on file and asks them to go over them with a staff member.
A back button returns to the two choices at any time.
Built to protect privacy
Because anyone can walk up to the portal, it shows as little as possible. Both options require a matching name and file number, and the results screen only says whether results exist — never what they are. New-patient sign-up saves only basic details (name, sex, age), never medical information. For extra safety, keep the portal on its own device in a supervised spot.