The chat
temetro's home screen — ask for a chart and get record cards back.
When you sign in, temetro opens on the chat. It works like any messaging app: type at the bottom, and the conversation appears above.
Working with patients
Pulling up a patient
The fastest way to open a chart is the patient command. Type a slash, the word
patient, and the patient's file number:
/patient 1042A shorter form works too — just the slash and the number:
/1042temetro replies with the patient's record cards: a row of cards summarizing demographics, alerts, vitals, allergies, medications, problems, recent labs, and encounters. Click any card to open the full details in a dialog, where you can also edit the record (if your role allows it).
Adding a patient from the chat
Next to the message box there is an Add patient button. It opens the new-patient form directly — you don't have to leave the chat to register someone. The same form is available on the Patients page.
Asking questions in plain language
Beyond the /patient command, you can ask in plain language — "what were her last three
blood pressure readings?" or "show me 10293's labs". The chat runs an AI agent that
looks up the right records and replies with record cards and lab charts, not just
text. Pick the model and effort from the model picker in the input. As it works, a
Thinking… indicator and a step trace show what the agent is doing — looking up a
patient, searching, or validating records.
You bring your own model: connect an OpenAI, Anthropic, or Gemini API key, or run a local model with Ollama — all configured under Settings → AI. Because this is patient data, two safeguards are always in play: Veil de-identifies records before anything reaches a cloud provider, and any add waits for your approval before it's written. The first time a message would leave your clinic for a cloud provider, an inline Veil confirmation appears above the input (you can also switch to a local model) — it asks just once per session. See AI setup & safeguards.
Displaying and adding records
Ask to see the schedule, open tasks, or prescriptions — "show today's appointments", "list open tasks" — and the agent renders them as list cards.
You can also ask it to add things — "book a follow-up for 10293 next Tuesday at 9:30 with Dr Lee", "add a task to call the lab", "prescribe amoxicillin 500mg twice daily for 7 days for 10293". The agent proposes the record as a one-click approval card; nothing is written until you click Add, and the action still respects your role's permissions. The agent only displays and adds — it never edits, deletes, or changes existing records.
Importing an existing database
Attach a database export (CSV/JSON) and ask temetro to import it — a great way to migrate from another program. See Migrating from another system for the full walkthrough, including export tips for popular EHRs.
Tips
- File numbers are unique within your clinic — see Core concepts.
- Everything you can reach from the chat is also available from the sidebar pages (Patients, Appointments, Prescriptions, Tasks, Messages, Notes, Activity, Analysis).
- What you can see and edit depends on your role — reception staff, for example, see demographics but not clinical details.